Rohan Sharma
AVP Lead Engineer Sme Voice Technology and Contact Center Application @Bank of America Merrill Lynch
Hyderabad, TG, IN
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Feb 2024 — Present
AVP Lead Engineer Sme Voice Technology and Contact Center Application @Bank of America Merrill Lynch
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Hyderabad, IN
EDUCATION
N/A
Indira Gandhi National Open University
Bachelor's degree
SKILLS
Call CentersIpVmwareManagementProject ManagementService DeliveryTechnical SupportUnified CommunicationsTcp/IpSolution ArchitectureRoutingSlaSipVirtualizationCall CenterSwitchesIT OperationsDatabasesCall LoggingTelecommunicationsPre-SalesVoipData CenterLyncAvayaIT Service ManagementLync Server 2010Enterprise SoftwareIvrCloud ComputingCtiNetworkingTelephonyDisaster RecoveryProfessional ServicesVendor ManagementWanAcdTroubleshootingMicrosoft Sql Server
ABOUT ROHAN SHARMA
My career has seen me working for top level IT Services providers as Management Expert…
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