Rohan Rathod
Jr.ITconsultant@Clariant | Global IT Service Management & Delivery | Gen Ai | Now Assist | JavaScript | Glide API’s | Request Management Automation | Workflow Designer | Virtual Agent Designer | UI/UX builder | REST API
- Role
- Jr IT Consultant Service Processes at Clariant
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Rohan Rathod
Hi, I am a ServiceNow Developer & ITSM Professional specialized in developing solutions in ServiceNow platform, with proven experience in building service catalog items, workflow automation, and optimising the request fulfilment process. I work across key ITSM practices including Change Management, Incident Management, and Problem Management, ensuring stable, efficient, and well-governed service delivery.My strengths include translating business requirements into scalable ServiceNow solutions, improving user experience, and reducing manual effort through smart automation. I enjoy working closely with stakeholders and cross-functional teams to deliver outcomes that are both technically sound and operationally practical.In addition to ServiceNow, I’m expanding my expertise in cloud technologies, particularly AWS, and exploring how Generative AI can enhance automation, decision-making, and overall IT operations. I’m passionate about combining ITSM, cloud, and AI to create modern, future-ready solutions.Outside of work, I stay curious—exploring emerging technologies, learning new tools, and growing my skills in areas that advance both personal capability and business value.If you’re looking for someone who brings ServiceNow expertise, ITSM understanding, strong communication, and a continuous-learning mindset, I’d be happy to connect.
Experience
Jr IT Consultant Service Processes
Aug 2024 — Present · Airoli, IN
Education
Tilak Education Societys S K College of Science & Commerce At Nerul New Mumbai
HSC, Science
University of Mumbai
Bachelor of Science - BSc, Information Technology
Guru Nanak College
Bachelor of Science - BSc, Information Technology
Padua High School Mankhurd
SSC
Vivekanand Education Society's Institute Of Technology
Master of Computer Applications - MCA, Computer Applications
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