Rohan Raju
Crm Systems & Engagement Manager @Thermal Concepts, LLC
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WORK HISTORY
Crm Systems & Engagement Manager @Thermal Concepts, LLC
Miami-Fort Lauderdale, FL, US
Help lead administration and optimization of the company’s CRM platform, ensuring data accuracy, clean pipelines, and process discipline across sales, service, and construction teams.Build and maintain dashboards, workflows, and automations that improve lead tracking, reporting, and operational efficiency.Partner with leadership to align CRM functionality with real-world pipeline, backlog, and burn planning for predictable revenue and margin growth.Train and enable internal teams on CRM best practices, driving adoption and consistent customer engagement workflows.Deliver recurring data and performance reports that provide visibility into pipeline health, backlog quality, and customer lifecycle metrics.
ABOUT ROHAN RAJU
Passionate about learning and applying skills learned from superiors and peers in finance…
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