Rohan Radhakrishnan
Service Delivery Head - (PMP Certified)
- Role
- Service Delivery Head at Quinte Financial Technologies
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Rohan Radhakrishnan
As a PMP Certified professional, I bring over 18 years of experience into Operations Management, Customer Support and Client/Account Management across various industries such as Banking/US Mortgage, BPO/ITES, Order Management and Contract Management. I carry solid experience in streamlining projects with primary focus on business goals and client deliverablesExecutive Profile: 1. A competent professional with rich experience in Operations Management and People Management in Mortgage and Procurement domain, contributes to company’s growth through Client/Account Management, Team/Process Management, hiring, training and development.2. Proven excellence in developing ‘People First’ work culture and in benchmarking & developing methods at business unit level as per industry best practices.3. Robust experience in dispensing cost-effective solutions to enhance business value & achieve organizational goals.4. An effective communicator with excellent presentation, interpersonal, analytical, problem solving & leadership skills.5. Adroit in managing overall training operations including Strategic training plans, development of new training modules and competency reviews.Core Competencies: 1. Operations Management2. People Management3. Hiring, Training and Development4. Strategic Planning5. Client Management6. Account ManagementSoft Skills:1. Communicator/Collaborator2. Flexibility3. Problem Solver4. Decision Maker
Experience
Service Delivery Head
Jun 2025 — Present · Chennai, IN
Banking/Financial Solution, Client/Stakeholder Management, People Management
Education
Symbiosis Centre for Distance Learning
Master's degree, Human Resources Management and Services
2007 — 2010
Symbiosis Centre for Distance Learning
Postgraduate Degree, Human Resources Management and Services
Bharathiar University, Coimbatore
bachelor of computer, Computer Programming, Specific Applications
2001 — 2004
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