Rohan Pawar
Salesforce Business Analyst | 8+ Years Driving Digital Transformation | Sales, Service, Experience & Marketing Cloud | AI, Automation & Multi-Cloud Strategy
- Role
- Salesforce Business Analyst at Intuit
- Location
- Bridgeton, MO, US
- LinkedIn followers
- 500 followers
About Rohan Pawar
IT professional with 8+ years of experience, spearheading digital transformation as a Salesforce Business Analyst experience 6+ Year. Proven expertise architecting multi-cloud Salesforce ecosystems Sales, Service, Experience, Marketing, Data Cloud, integrating advanced AI/analytics, and driving automation to solve complex business challenges. Skilled at leading cross-functional teams, engaging C-level stakeholders, and aligning technology with business goals to maximize ROI and user adoption
Experience
Salesforce Business Analyst
Jan 2025 — Present · US
Led Salesforce strategy and governance for 1,200+ users across Sales, Service, and Experience Clouds, improving platform scalability and adoption. Designed modular Flow Orchestrator solutions, consolidating redundant automations, reducing total flow count by 60%, and improving execution performance by 25%. Developed AI-powered dashboards leveraging Einstein Discovery, preventing $1.2M in lost revenue and accelerating executive decision-making by 50%. Migrated legacy workflows and Process Builders to Flow Orchestrator, reducing manual handoffs by 70% and boosting SLA compliance in sales/service teams. Launched Experience Cloud partner portal, increasing partner engagement by 35% and decreasing support tickets by 22%. Managed Slack and CPQ integrations, streamlining quote approvals and cutting quote-to-close cycle by 15%. Configured custom Salesforce objects, fields, page layouts, and security controls; conducted gap analysis and created FRDs to guide agile development.
Education
Webster University
Master of Science - MS, Business Analytics
SOM Lalit Institute of Management Studies
Bachelor's degree, Business/Commerce, General
University of the West of Scotland
Master of Science - MS, Advanced Computer System Development
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