Rohan Kumar
Helping job seekers and professionals stay ahead with timely job updates, AI trends, emerging market opportunities, and continuous learning insights.
- Role
- Technical Support Engineer at Air India Limited
- Location
- Patna, BR, IN
- LinkedIn followers
- 500 followers
About Rohan Kumar
Helping job seekers and professionals stay ahead with timely job updates, AI trends, emerging market opportunities, and continuous learning insights.
Experience
Technical Support Engineer
Feb 2025 — Present · Gurugram, IN
Provided technical support and troubleshooting assistance for software, systems, and user-related issues.Handled customer queries through calls and emails and ensured timely resolution of technical problems.Assisted users with system access, login issues, and application-related concerns.Diagnosed and resolved basic hardware and software issues.Maintained records of customer interactions and technical issues in the system.Coordinated with internal teams to resolve complex technical problems.Ensured high customer satisfaction by providing quick and effective solutions.Worked in a voice-based technical support environment.
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