Rohan Katyal
Account Specialist- Small Medium Business @TELUS
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WORK HISTORY
Account Specialist- Small Medium Business @TELUS
Toronto, ON, CA
Build and maintain strong sales relationships with small business clients through proactiveoutreach and personalized support-Conduct targeted outbound sales campaigns to identify and qualify potential clients, making 40+ callsdaily to build a robust pipeline-Perform needs analysis to understand client requirements and recommended telecom solutions,including VoIP and mobility services-Create customized sales presentations and proposals, highlighting the benefits of TELUSBusiness solutions for client-specific needs-Manage the full sales cycle, from client engagement to closing, including preparing andadministering sales contracts-Act as the primary contact post-sale, resolving issues and coordinating with technical teams tomaintain high client satisfaction-Acquire and maintain in-depth knowledge of TELUS Business products, including VoIP andmobility services, to address client inquiries-Implement sales strategies to exceed quarterly and annual sales targets-Provide basic troubleshooting assistance and coordinate with TELUS support teams to ensureprompt resolution of technical issues-Monitor market conditions and competitor products to support client decision-making and adjust Asales approaches as needed.
EDUCATION
Seneca Polytechnic
Postgraduate Degree
Shaheed Bhagat Singh College
Bachelor of Commerce - BCom
Centennial College
Post Graduate Certificate Program
ABOUT ROHAN KATYAL
I am an experienced sales and marketing professional with expertise in revenue generation, customer satisfaction and people management with 5+ years of experience in the field. With the proven ability to successfully manage large sales teams and drive sales, I can ensure growth, a large customer base and help build new strategies for organizations.
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