Rohan Ghuge
Senior Manager (Operations and Survey Programming), Trainer
- Role
- Manager (Survey Programming) at Inginit Technology
- Location
- Thane, MH, IN
- LinkedIn followers
- 500 followers
Experience
Manager (Survey Programming)
Apr 2019 — Present · Mumbai, IN
Handling multiple teams (5-6 teams).Serve as primary point of contact for clients.Maintain strong customer relationships.Scripting mid-complex level of projects on Decipher tool.Assign / allocate or oversee allocation of work to the team on a daily basis.Ensure open communications with client to manage and meet contractual obligations.Establish strong communications with functional leads, project managers and all other stake holders.Serve as the escalation point for unresolved data issues; work with client, internal team members for resolution.Developing and enhancing processes and procedures for the team that will result in effective and efficient survey operations.Ensure timely follow-up and resolution of compliance issues.Participating in regularly scheduled client review meetings to assess past performance and future goals.Providing inputs to the development team in upgrading our internal tool.
Education
Ruparel College, Matunga
Bachelor of Science (B.Sc.), Information Technology
2009 — 2010
Skills
- Data Collection
- Survey Design
- Jquery
- Online Research
- Secondary Research
- Data Processing
- Beacon
- Confirmit
- Jscript.net
- Survey Programming
- Surveying
- Primary Research
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