Rohan Gade
Aspiring L&D Professional | Expert in Employee Engagement | Passionate About Enhancing Workplace Culture
- Role
- Client Relationship at LanceSoft, Inc.
- Location
- Indore, MP, IN
- LinkedIn followers
- 500 followers
About Rohan Gade
As a seasoned professional with over a decade of experience in customer relationship…
Experience
Client Relationship
Feb 2024 — Present · Indore, IN
My primary focus is on cultivating robust relationships with clients and ensuring their needs are effectively addressed. This entails establishing and nurturing rapport with clients to gain a comprehensive understanding of their requirements and concerns. Collaborating closely with internal teams, I facilitate the gathering of detailed job requirements and ensure alignment with client expectations. Serving as a liaison, I promptly address client queries and concerns, striving to proactively resolve any issues or conflicts to uphold a positive client experience. Additionally, I am responsible for collecting and relaying client feedback and rankings to internal departments, fostering transparent communication and trust. Moreover, I oversee the exchange of documents between clients and our organization to ensure adherence to contractual agreements, while keeping clients informed of pertinent updates and activities throughout the process.
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