Rohan Das
Customer Success Leader | SaaS | Growth Strategy
- Role
- Manager, Customer Success at FourKites, Inc.
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Rohan Das
Broadly I predict problems to help client take tactical and strategic decisions, resolve blockers for operational ease and help set up robust processes so that human dependency is reduced and things are streamlined from the go. What I wish to do in the near future - help clients take more strategic decisions, establish business objectives using benchmarking data and take engagements to a point where customers seek my insights before taking every supply chain decision.Why I have been praised for what I do - I know how to navigate through problems, cross team collab and groom team members to become SMEs, metaphorically speaking I like to swim than be assured of a lifeboat. I am uncharacteristically and maybe a tad overtly chirpy and optimistic. Also an inquisitive and passionate soul! When I am not thinking ARR and P&L I indulge in football, banter and traveling.
Experience
Manager, Customer Success
Nov 2025 — Present · Bengaluru, IN
Education
United World School of Business
2011 PGPM, Marketing & Information Systems
2009 — 2011
Calcutta University, Kolkata
2009 BA, Journalism & Mass Communication
2006 — 2009
Punjab Technical University
2012 MBA, Marketing
2010 — 2012
Skills
- Creative Writing
- Customer Relations
- Competitive Analysis
- Corporate Communications
- Training Delivery
- Media Planning
- Shrink Reduction
- Customer Service
- Market Research
- Soft Skills
- Team Building
- Management
- Leadership
- Marketing
- Social Media Marketing
- Business Development
- Marketing Strategy
- Teamwork
- Team Management
- Analysis
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