Rohan Bhasin
Subject Matter Expert at American Express | MBA in Marketing and Sales
- Role
- Subject Matter Expert at American Express
- Location
- Delhi, IN
- LinkedIn followers
- 500 followers
About Rohan Bhasin
An adaptable and responsible graduate, pursued MBA in marketing and sales and seeking a job opportunity in an organisation where my skills and experience will be used and the rigorous responsibilities that comes with the job will instigate me to perform better. Experienced professional in the servicing industry with proven ability of achieving Service Delivery/Process Targets, to ensure organisational and personal growth. Worked in operations as a dispute analyst also known as customer care professional as used to deal with the acquiring side of the credit cards and handle the card member and merchant related disputes. Have a working experience in a dynamic organisation within a team to perform individually and in a team. Currently looking for opportunities in London and Canada.
Experience
Subject Matter Expert
Aug 2017 — Present · Gurugram, IN
Subject Matter Expert, Operations, Corporate Servicing, India • Handling High Value Card Member Escalations • Driving team results focusing on Quality • Identify process gaps • Training CCPs on PA Email Servicing India market • Monitor and coach learners throughout classroom and On the job training
Education
Delhi Public School
High school, Commerce
2004 — 2010
Amity University
Master of Business Administration (MBA), Sales, Distribution, and Marketing Operations, General
2013 — 2015
Amity School of Business
Bachelor of Business Administration (BBA), Finance, General
2010 — 2013
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