Rohan Akkaraki

About Rohan Akkaraki

I am a skilled US Payroll Specialist with over 5 years of experience in payroll and…

Experience

1. Us Payroll Specialist

   Tata Consultancy Services

   Jun 2023 — Present · Mumbai, IN

   Lead the end-to-end processing of weekly and bi-weekly payrolls with a keen focus on accuracy and compliance• Manage and resolve team queries efficiently, providing necessary support and guidance to ensure smooth operations• Serve as a primary point of contact for client communications, addressing escalations promptly and effectively to maintain strong client relationships• Provide floor support to the team as needed, ensuring performance and efficiency targets are met consistently• Spearhead process improvement initiatives aimed at enhancing efficiency, reducing costs, and elevating customer service standards• Conduct in-depth analysis of existing systems data to identify opportunities for process optimization and productivity enhancement• Collaborate with cross-functional teams to develop training materials and facilitate user training sessions for new or updated processes• Perform root cause analysis on identified issues, offering sustainable solutions to mitigate recurrence• Document and disseminate best practices related to payroll processes, fostering knowledge sharing and continuous improvement across the organization• Evaluate business processes and workflows, leveraging automation to streamline operations and drive productivity gains