Roger Servey
Platform Engineering & Modernization Executive |Outcome-Driven Modernization Leader | Enterprise-Scale Platform Builder
- Role
- Senior Director Software Development at Charter Communications
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Roger Servey
Entrepreneurial and driven technology leader with 20+ years of leading industry experience in transforming information technology in domestic and international marketplaces. Visionary, customer centric thinker who helps enterprises deliver value faster, focusing first on the customer to solve their problems while freeing innovation using the power of the AI, Cloud, DevOps and Agile Practices. A servant leader with a demonstrated record of success transforming practices and growing technology talent, who expresses outcomes through vision, and delivers high performance, with security and first time yield, enabling enterprises to win. A passionate community builder and continuous learner who shares lessons and challenges, cultivating knowledge exchanges/partnerships that enrich all and advance the scenius propelling modernization.
Experience
Senior Director Software Development
Jan 2022 — Present · Dallas-Fort Worth, TX, US
Led Software Development and Operations for Charter’s Innovar business unit, modernizing a legacy product suite into a cloud‑hosted, fully operated SaaS platform supporting $5B in client revenue. Owned end‑to‑end SDLC delivery, commercial bid cost modeling, a $5M operating budget, and leadership of a 20‑person senior engineering and operations team (through 12/2025).• Converted a legacy client‑hosted, perpetual‑license product suite into a cloud‑hosted, fully operated, DevOps enabled SaaS platform. Delivered a modern delivery model that increased reliability and scalability, lowered support costs, and established the foundation for recurring‑revenue growth—culminating in the company’s first multi‑million‑dollar, five‑year SaaS contract. • Led the strategic adoption of AI across new product solutions, automating $20M/month in advertising instruction processing and launching a computer‑vision POC that removed thousands of manual hours and accelerated processing by 80%• Directed the development and launch of Innovar\'s first AI/ML‑driven product, introducing advanced trend forecasting and pricing intelligence for advertising inventory and unlocking a projected $40M in new revenue.• Unlocked bidding opportunities with 4 new clients by spearheading company‑wide adoption of SOC 2 Type II controls, coordinating audit activities and evidentiary discovery while embedding stronger security and compliance practices across engineering and operations.• Modernized the technical stack and engineering practices for new product platform to launch InnSpect, an automated advertising‑spend audit and reconciliation platform. Reduced client reconciliation cycles from months to hours, saving 4K man hours per year and enabling over $5M in outstanding reconciliations with 25% improved efficiency and return-Increased developer productivity by 75% in year 1 through use of Agentic AI development resources from GITHUB, deferring $1.5M in planned incremental development expenditures.
Education
Southern Methodist University
Bachelor's degree
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