Roger McIlwain
๐๐๐๐๐๐๐ก๐ ๐๐๐ข๐ ๐๐๐๐ ๐น๐๐๐ ๐๐๐ข๐ ๐๐๐๐กโ
- Role
- Task Force Front Office Manager at Staffpro Solutions
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Roger McIlwain
I am a driven, motivated and determined Professional by day, and an inspired, humble, and passionate Entrepreneur by night. With my Operations background in Upper Upscale & Luxury brands, I am well versed in Front Office, Housekeeping & Guest Services. My experience also includes finance, Human Resources, & Training/Development. Apart from my career in hospitality, I am honing my entrepreneurial abilities to build my own business as an Interior Decorator & Organizor. I also work as an independent contractor doing Task Force assignments to assist various properties in the Operations Field. Lastly, I work as a contract banquet server at various venues throughout Houston.
Experience
Task Force Front Office Manager
Jun 2022 โ Present
Travel to assigned location & provide support to various hotels and assist in developing daily Operations Operate all aspects of the Front Office computer system, including software maintenance, report generation and analysis, and simple configuration changes. Offer feedback & implement change regarding staff performance, productivity & staffing
Education
New Britain High School
High School, General Studies
2007 โ 2011
Johnson & Wales University
Bachelor's Degree, Hotel/Motel Administration/Management
2011 โ 2015
Lasell University
Master of Science - MS, Hospitality and Event Management
2018 โ 2018
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