Rogerio Alonso

Business to Business Account Manager @Tigerdirect Business

Miami, FL, US

I am responsible for driving sales through upselling and cross selling techniques as well as delivering exceptional customer service to TigerDirect\'s corporate and government customers.Among other things, this is what my job consists of:• Maintain and grow account base through proper balance of maintenance and prospecting phone calls. • Renew relationships with past buyers to drive future business. • Build relationships with new clients. • Work with clients to understand their business issues and provide solutions that meet and exceed their needs.• Handle customers\' issues.• Follow-up customers requests for assistance, literature, price quotes, etc…• Be alert for, and report changes in market conditions, competitive activities, and customer preference/ needs.• Maintain designated average of outbound calls per day and meet (and surpass) sales goals• Attend ongoing training for product knowledge and sales techniques.

ATI Career Training Center-Miami

Associate's degree

Coral Park Senior High

Associate's of ScienceDegree