Roger Gagnon
Chief Experience Officer @PwC
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WORK HISTORY
Chief Experience Officer @PwC
London, GB
EDUCATION
University of Calgary
BA, 1st Class Honors, Psychology
University of Calgary
M.Sc., Experimental Psychology
SKILLS
ABOUT ROGER GAGNON
For 20 years, I’ve built and led Insight, Strategy, Design, User Experience, and Content teams around the world. And I’ve seen a lot of it: from Toronto, to New York, to London, to Singapore, Hong Kong, and Australia. From West to East: I understand global markets, customs, consumers, and clients. I’ve worked with luxury pioneers and retail giants. I’ve helped build global loyalty programs and transform companies. I believe that the hardest problems are the ones worth solving most, and I make beautiful things that work.Facilitation, UX Design, Prototyping, Concept Development and Design Research. CX Strategy, Framework Development, Workshops and Roadmaps. Strategic Planning, Target Audience Definition, Concept & Proposition Development. Public Speaker, Trained Behavioral Scientist, and Human Factors Specialist.
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