Roger Robinson
Manager, Billing Operations @Centric Software
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WORK HISTORY
Manager, Billing Operations @Centric Software
San Francisco, CA, US
Lead global billing operations for a multi-entity SaaS company under Dassault Systèmes. Partner cross-functionally with Revenue Operations, Revenue Accounting, and IT to scale the company’s billing infrastructure and align it with IFRS 15 compliance.Responsible for designing and implementing end-to-end billing workflows, automating invoice generation, and enhancing system controls across NetSuite and Salesforce. Drive internal audit readiness, reporting accuracy, and operational standardization across all regions.Currently leading the global rollout of SuiteBilling and Advanced Revenue Management to unify billing and revenue recognition processes. Collaborate with leadership to optimize billing metrics, strengthen audit controls, and enhance cross-department collaboration.
EDUCATION
Golden Gate University
Master of Science in Business Analytics (in progress)
University of Central Florida
Bachelor of Science, Business Administration; Finance and Accounting
SKILLS
ABOUT ROGER ROBINSON
I’m a CPA and billing operations leader passionate about designing scalable Order to Cash frameworks that enable growth, compliance, and operational excellence. Over the past decade, I’ve built and led global billing and revenue teams across high-growth SaaS companies including Algolia, Turo, and now Centric Software, a Dassault Systèmes company.My expertise spans end-to-end billing operations, deal desk strategy, and revenue system design, integrating Salesforce, NetSuite ARM and SuiteBilling, and cross-functional workflows across Sales, Finance, and Revenue. I thrive in complex environments where precision, automation, and cross-team collaboration drive measurable results.My core strengths include Quote to Cash process optimization from Salesforce through NetSuite to Revenue Recognition, revenue system transformations using SuiteBilling, ARM, and Advanced Revenue Management, global billing governance across multi-entity SaaS operations, audit readiness and IFRS 15 compliance, and leadership and team development across international billing teams.Currently leading Billing Operations at Centric Software, I’m focused on automation, global standardization, and designing scalable revenue frameworks to support future growth.
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