Roger Peden
Director, Managed Solutions (Global) @Cartesian
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WORK HISTORY
Director, Managed Solutions (Global) @Cartesian
London, GB
Expanding on prior EMEA role, responsible for the integration and operation of Cartesian’s US solutions operations, based in Kansas City, into a unified global function. Implemented organisational and operational efficiencies, leveraging regional resources to support the global practice, to improve quality of service and achieve cost reductions.
EDUCATION
The University of Edinburgh
BSc (Hons), Computer Science
SKILLS
ABOUT ROGER PEDEN
A committed and experienced software and service delivery professional specialising in telecommunications, billing, analytic and assurance solutions and managed services. Over 25 years experience of successful system and service delivery across multiple geographies (EMEA, Americas & APAC), collaborating with customers and internal technical and sales teams to conceptualise, plan, cost, deliver, operate and support a diverse portfolio of creative solutions.Working in companies with strong consulting components as well as software has also led to involvement in technology support of predictive analytics, geospatial, customer churn and network planning engagements amongst others.Solution domains include: Telco Rating & Billing; Revenue, Business and Cost Assurance; Mediation; Provisioning (on-net and 3rd party; Number Portability; Emergency Services Database; Big Data (Hadoop, Cassandra) applications (Usage Storage and Analytics); Device Buyback; Promotions & Incentives. Core competencies: Leadership; Project Management; Problem Solving & Solution Design; SDLC; Support/Service Management; Vendor Management; Business Development; Commercial/P&L Management; Organisational DevelopmentCurrent and prior customers include: Sprint; Brightstar; Unitymedia; EE; Cable & Wireless Communications; Comcast; Charter; Sky; Vodafone; O2; Lebara; Virgin Media; Three; Ono.
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