Roger Jamieson

WORK HISTORY

EDUCATION

SKILLS

ABOUT ROGER JAMIESON

Change Leader, with direct experience of CRM (Dynamics 365) implementation, Structural, IT and Regulatory Change, helping organisations to transform and improve their CX through improvements in technology, operations, process and structure. Accustomed to both leading and working within Programmes and Projects at all levels, most recently within Financial Services and General Insurance. With specialist knowledge in bringing a vision of change to life, specifically getting organisations and their people to see how technological advancement can positively impact them, whilst fully understanding the \"burning platform\" driving the need for that change.My leadership and communications style was built in Royal Navy and matured within the business world. These skills have supported me in leading successful change, including Structural, IT Systems and Regulatory transformations, most recently within General Insurance. I am a accomplished coach and have a strong track record of mentoring those who are also involved in change at the most senior level.Specialties: Project and Programme delivery, Stakeholder Engagement, Microsoft Dynamics 365 CRM integration and role out, Strong presentation skills, Mentoring senior management and directors, Strategic development, Digital transformation, Customer Experience, Voice of Customer knowledge, Financial Services, General Insurance, Regulation, Change Management, Staff Engagement, Strategic Planning, Corporate Finance, Product Development, Market Intelligence and Strategic Alignment Advice.Disclosure Scotland