Roger Hilliard
Chief Operating Officer @Anuvia Prevention And Recovery Center
Signup · Get unlimited contacts
WORK HISTORY
Chief Operating Officer @Anuvia Prevention And Recovery Center
Charlotte, NC, US
As Chief Operating Officer at Anuvia Prevention & Recovery Center, I’ve championed a people-first transformation, leading multiple behavioral health facilities with a focus on empowering teams, enhancing culture, and driving sustainable growth. By building leadership pipelines, implementing pay-for-performance models, and improving benefits and engagement, we reduced turnover from 45% to 21% and cultivated a culture of accountability and excellence. Through clear alignment of strategy and culture, I guided our 5-year roadmap, scaled services by 60%, and grew revenue by 46%, while modernizing systems and processes to support our people at every level. I believe that operational excellence starts with engaged, supported teams — and I’m passionate about creating environments where people and purpose thrive together.*Increased total revenue by 46% and grew cash reserves by 119%, significantly strengthening financial resilience and liquidity.*Orchestrated the 5-year enterprise strategic plan, fully cascading organizational goals and operational alignment.*Instituted enterprise-wide KPI governance frameworks, enabling real-time root cause analysis and corrective actioning.*Delivered IT modernization by outsourcing infrastructure management and deploying MDR security solutions, reducing risk and enhancing cybersecurity posture.*Modernized Wi-Fi, server, and network infrastructure, increasing operational uptime and virtual health service readiness.*Transitioned HR to a PEO model, cutting administrative costs while enhancing employee benefit offerings.*Engineered optimized cash management strategies, increasing interest earnings and liquidity across accounts.*Championed a pay-for-performance compensation model, directly aligning organizational rewards with outcomes.*Deployed enterprise-wide employee engagement surveys to drive actionable insights and continuous improvement.
EDUCATION
Saint Leo University
Master's Degree, Finance, General
Saint Leo University
Information Technology Project Management
Saint Leo University
Associate of Arts - AA
Saint Leo University
Master of Business Administration - MBA
Saint Leo University
Bachelor of Arts - BA, Technology Management
ABOUT ROGER HILLIARD
As a Chief Operating Officer with over 20 years of leadership experience in healthcare, manufacturing, and supply chain sectors, I am passionate about aligning strategy with execution to drive enterprise growth. At Anuvia Prevention & Recovery Center, I’ve led a transformative organizational overhaul, scaling services by 60%, increasing revenue by 46%, and reducing turnover by over 50%. Through initiatives like a 5-year strategic roadmap, pay-for-performance models, and modernized ERP systems, we’ve cultivated a culture of accountability and operational excellence. My expertise includes operational rigor, talent development, and digital transformation, with a focus on creating sustainable, people-first systems. From optimizing supply chains to implementing cutting-edge technologies, I am committed to building high-performance organizations that deliver measurable results. Known for fostering collaboration and mentoring future leaders, I strive to empower teams and drive meaningful impact across all levels of the organization.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.