Roger Diffin
Director of Customer Satisfaction at L.L.Bean
- Role
- Director of Customer Satisfaction at L.L.Bean
- Location
- Portland, ME, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About Roger Diffin
Domestic Stores 40 locations and growing
Experience
Director of Customer Satisfaction
Jun 2025 — Present · Freeport, ME, US
Education
Daniel Webster College
Aeronautics/Aviation/Aerospace Science and Technology, General
1993 — 1994
University of Southern Maine
Bachelor of Business Administration - BBA
Skills
- Apparel
- Store Management
- Sales
- Store Operations
- Customer Service
- Profit
- Operations Management
- Inventory Management
- Budgets
- Inventory Control
- Loss Prevention
- P&L
- Retail
- Pos
- Driving Results
- Management
- Team Building
- Merchandise Planning
- Visual Merchandising
- Strategic Planning
- Forecasting
- Hiring
- Retail Sales
- Fashion
- Merchandising
- Leadership
- Training
- Customer Satisfaction
- New Store Openings
- Time Management
- Multi-Channel Retail
- Team Leadership
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