Roger Cheek
Executive Vice President, General Manager Post-Acute Care & Consumer Engagement
- Role
- Executive Vice President of Post-acute Care & Consumer Engagement at EviCore by Evernorth
- Location
- Franklin, TN, US
- LinkedIn followers
- 500 followers
About Roger Cheek
Roger is a highly successful hands-on business executive with an impressive track record…
Experience
Executive Vice President of Post-acute Care & Consumer Engagement
Jan 2012 — Present · Franklin, TN, US
As the senior executive responsible for our Post-Acute Care and Consumer Engagement, Roger oversees client services, contact centers, nursing, physicians, claims processing, consumer engagement, notifications unit, implementations, workforce management, vendor operations and project management training at multiple locations. Roger is responsible for the all customer service and contact center technology for his product lines of business. Success is measured by the organization’s ability to provide high quality medical cost benefit management services while meeting client & patient service standards and driving productivity. His diverse background in contact center operations, clinical and non-clinical operations, technology, sales and loyalty marketing, is instrumental in driving service quality and operational excellence at eviCore healthcare.
Education
University of Florida
Master of Business Administration (MBA)
BA Business Management
BA
Skills
- Account Management
- Team Building
- Management
- Leadership
- Strategic Planning
- Customer Service
- Cross-Functional Team Leadership
- Call Centers
- Healthcare
- Business Development
- Process Improvement
- Vendor Management
- Strategy
- Business Process Improvement
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