Rogelio C.

About Rogelio C.

I serve as Director of Operations for Emergency Food Network, where I provide strategic leadership for the operational infrastructure that supports large-scale food distribution across Pierce County. Our work connects donors, community partners, and agencies through a coordinated logistics network designed to ensure consistent access to nutritious food for the communities we serve.I bring more than 20 years of military leadership experience to my nonprofit operations role, where I developed expertise in logistics coordination, team leadership, operational planning, and mission-focused execution in high-pressure environments. That foundation continues to shape how I approach organizational leadership — with an emphasis on accountability, resilience, and disciplined execution in service of community impact.At Emergency Food Network, my responsibilities span warehouse logistics, transportation fleet oversight, facility operations, inventory systems, safety leadership, and performance management. I focus on building resilient operational frameworks that improve efficiency, strengthen stewardship of resources, and position the organization to respond effectively to both routine distribution needs and periods of increased community demand.Throughout my career, I’ve prioritized operational stewardship — aligning fiscal responsibility, data-informed decision making, and preventive infrastructure management with mission-driven service. Strong operations create trust with donors, confidence with partners, and stability for the communities relying on our work.My leadership approach emphasizes developing high-performing teams, fostering a culture of safety and continuous improvement, and ensuring operational strategy supports long-term organizational sustainability. I believe nonprofit operations are not simply support functions — they are critical drivers of mission impact, community trust, and organizational resilience.Looking ahead, I remain committed to strengthening regional food system collaboration, modernizing nonprofit logistics practices, and contributing to executive-level conversations around equitable food access, operational innovation, and sustainable community infrastructure.

Experience

1. Director of Operations

   Emergency Food Network

   Aug 2018 — Present · Lakewood, WA, US

   Directly supervises warehouse staff and interact with program staff; assigns duties, participate in hiring, evaluation, and termination of warehouse staff, develop training plans and support professional growth. Reviews and responds to all incident, injury, and employee safety concerns with meaningful, impactful corrective actions. Evaluates and reviews systems/processes for strategic operation improvement. In charge of a comprehensive EFN facilities plan including maintenance and capital improvements for both the EFN main campus in Lakewood and the 8-acre EFN Mother Earth Farm located in the Puyallup Valley. Oversees Operations department strategy for the use of outside resources (i.e, transportation, community job participants, and community service workers) this should include comprehensive safety management. Participates in agency budget planning as well as departmental budget planning. Oversees Safety and Compliance program and ensure compliance with all applicable local, state, and federal offices/ jurisdictions, OSHA, WISHA, WSDA, WSDH, FDA, WSDOT and USDA standards and regulations. Develops Quality Assurance Program, ensuring a standardized approach. Oversees transportation and work with the entire Warehouse Team and drivers to effectively maximize the logistics of deliveries to food pantries/meal programs, warehouse pickups by food pantry/meal programs, and event support — comprehensive fleet strategy including maintenance and replacement plans. Manages all warehouse maintenance, including day to day operations, strict inventory control, facility upgrades, equipment replacement, and food integrity. Builds high-level procurement relationships that translate into increased in-kind donation (i.e, food, services, non-food, equipment etc.). Provides oversight around the procurement process and alignment with warehouse capacity and distribution needs.

Education

• Liberty University

  Master of Science (M.S.), Criminal Justice- Public Administration

  2013 — 2016

• Excelsior University

  Bachelors of Science, Criminal Justice- Homeland Security

  2010 — 2012

• University of Washington

  Lean Six Sigma Black Belt, Process Improvement

• University of Washington

  Nonprofit Management

Skills

• Operational Planning
• Executive Leadership
• Counterinsurgency
• Weapons Handling
• Organizational Leadership
• Military Training
• Military Experience
• Sharepoint
• Training
• Human Resources
• Information Management
• Security Clearance
• Communication
• Weapons
• Military Operations
• Talent Management
• Afghanistan
• Command
• Time Management
• Entrepreneurship
• Project Management Software
• Life Skills
• Data Analysis
• Counterterrorism
• Team Leadership
• Defense
• Security
• Force Protection
• Microsoft Project
• Leading Meetings
• Project Management
• Intelligence
• Physical Security
• Tactics
• Combat
• Team Building
• Management
• Leadership
• Government
• Agile Project Management