Roger Bermea
Customer Success Manager @Get Well
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WORK HISTORY
Customer Success Manager @Get Well
San Antonio & Kerrville, TX, US
Responsible for 400 in-patient monitors in San Antonio and Kerrville VA hospitals• Collaborates with hospital staff and internal teams to gain alignment on the interactive patient care creating a blueprint for positive patient experience for veterans• Provides pathway for nurse engagement, focusing on increased utilization, and leading projects of functionality to drive outcomes • Develop, manage and maintain excellent relationships with all nursing staff, hospital administrators and other key client contacts• Serves as the primary points of contact in our account model for the client, providing superior customer success to patients, nurses, administrators, and other staff members
EDUCATION
Webster University
Master of Business Administration - MBA
Webster University
Master's Degree, Dual Master's Business Management / Human Resources
Webster University
Graduate Certificate in Project Management
Webster University
Master of Business Administration - MBA / Master in Healthcare Administration, Dual Master Program
The University of Texas at San Antonio
Bachelor or Science , Biology, General
The University of Texas at San Antonio
Bachelor of Science, Pre-Medicine/Pre-Medical Studies
SKILLS
ABOUT ROGER BERMEA
Executive Summary Dynamic, results-driven leader with 25+ years of experience in…
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