Robert Rodriguez
IT Support Specialist | Azure | A+ | Security+ |
- Role
- Information Technology Support Specialist at Taylor, Lee & Associates
- Location
- Beaverton, OR, US
- LinkedIn followers
- 500 followers
Experience
Information Technology Support Specialist
Jan 2024 — Present · Atlanta, GA, US
Provided on-site and remote support for over 70 employees, troubleshooting Windows 10/11 systems and Microsoft Office Suite issues.• Installed and configured desktops and laptops, managed RBAC permissions, and off boarded employees.• Assisted with the development of internal security protocols and maintained endpoint security compliance.• Resolved hardware and peripheral issues including printer malfunctions and network connectivity problems.
Education
California State Polytechnic University-Pomona
Bachelor's degree, English Language and Literature/Letters
2017 — 2020
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