Rodrigo Raval
Head Technology Operations @Neo Financial
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WORK HISTORY
Head Technology Operations @Neo Financial
Calgary, AB, CA
Responsible for driving operational excellence across Neo Financial by optimizing the technology stack, tools, and vendor management. Focused on aligning operational strategies with business objectives to enhance performance, reduce costs, and improve customer experience.Collaboration with IT, PMO, engineering, and product teams ensures the execution of scalable processes, automation initiatives, and cross-functional projects. Tasked with managing the operational budget, setting key performance indicators, and overseeing performance management across departments.Bridging the gap between overall strategy and day-to-day operations, with a focus on engineering solutions that leverage technology to drive innovation and efficiency. Responsible for fostering a high-performing team culture through continuous improvement and data-driven decision-making, ensuring an agile and innovative operational infrastructure that supports Neo Financial\'s growth.
EDUCATION
Unisalesiano University
Courses, Computer Engineering
RRC Polytech
Diploma, Information Technology
SKILLS
ABOUT RODRIGO RAVAL
At Neo Financial, my leadership has been pivotal in scaling our fintech startup through advanced technology architecture and process optimization. My hands-on approach in streamlining workflows and enhancing system robustness has substantially increased productivity and security. Cultivating a dynamic culture, we\'ve fostered innovation and open communication, empowering our agile organization to capitalize on growth opportunities.My recent tenure saw the expansion of our development team from 2 to 40, a testament to our commitment to seamless integration and high-performance. Managing high-impact initiatives, the teams under my direction have consistently delivered projects that align with our strategic objectives, solidifying our industry prominence. Leveraging my international experience, I contribute to executive decisions that navigate complex challenges and sustain our competitive edge.
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