Rodrigo Llaguno
COO - Princess Cruises
- Role
- Chief Operating Officer at Princess Cruises
- Location
- Miami, FL, US
- LinkedIn followers
- 500 followers
About Rodrigo Llaguno
Results-driven executive with extensive experience leading large and mid-sized companies in the US and Latin America. Proven track record in general management, P&L accountability, and executing turnaround strategies in service industries. Successfully managed teams of up to employees, enhancing operational efficiency and driving revenue growth. Fluent in English and Spanish, adept at cross-cultural management. Core competencies• General management• P&L accountability• PE portfolio company management• Change management• Commercial Planning• Turnaround strategies• Long term strategy• Customer Experience• Operations management• Merger implementations
Experience
Chief Operating Officer
Jan 2026 — Present · Miami, FL, US
Education
Northwestern University - Kellogg School of Management
Executive Education, Accelerating Sales Force Performance
2004 — 2004
Harvard Business School
MBA
Harvard Business School
Executive Education, Achieving Breakthrough Service
2010 — 2010
Tecnológico de Monterrey
BS, Chemical Engineering
1993 — 1997
Skills
- Business Strategy
- Leadership
- Sales Management
- Negotiation
- Customer Service
- Aviation
- Airlines
- Budget
- Strategic Planning
- Strategy
- E-Commerce
- Analysis
- Process Improvement
- Airports
- Business Planning
- Operations Management
- Pricing
- Sales
- Budgets
- Management
- Program Management
- Team Leadership
- Flights
- Competitive Analysis
- Customer Experience
- Restructuring
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