Rodney Walker

Sr Project Consultant @Ramsey County

Hastings, MN, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

May 2021 — Present

Sr Project Consultant @Ramsey County

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St Paul, MN, US

Project managing installation of new Compliance and Ethics case management and reporting SaaS application. Leading business process change from e-mail files to application-based data management.• Leading complex SaaS integrations (PMWeb and AssetWorks) with Ramsey County PeopleSoft financial management system. • Project managed initiation of complex IT infrastructure migration and end-user application to MS Azure Commercial Cloud services (Jan 2022 – April 2022).• Worked closely with business leaders (Parks & Rec), vendor (CivicPlus) and the Enterprise Cash Receipt Management (ECRM) project implementation teams ensuring high quality on-time and in budget delivery of the new CivicRec SaaS application. Phase-1 implemented successfully on an aggressive timeline to meet legacy system vendor’s aggressive decommission date (May 2021 – Feb 2022).

EDUCATION

2011 — 2013

Saint Mary's University of Minnesota

BS

N/A

Control Data Institute

Certificate

N/A

Riverland Community College

Certificate

2009 — 2011

Inver Hills Community College

AS

SKILLS

MultichannelVisioTroubleshootingProgram ManagementBusiness Process ImprovementAvaya Communication ManagerContact CentersBusiness AnalysisFive9Product ManagementVoipIntegrationData CenterSharepointWeb ChatProject PlanningPredictive DialersMoxie Chat and E-MailNetworkingRisk ManagementIT ManagementItilProject ManagementAvaya Ip TelephonySecurityEnterprise SoftwareOmnichannelStrategyEnterprise ArchitectureCall CentersChange ManagementDisaster RecoveryCross-Functional Team LeadershipProcess ImprovementVendor ManagementCisco TechnologiesNice Call RecordingPmpLeadershipTeam Building

ABOUT RODNEY WALKER

Rod is an IT professional with extensive experience managing infrastructure, program, and business application project teams. Innovative leadership in complex environments within heavily regulated settings. Achieves business goals in demanding environments via keen business acumen, realizing increased efficiency and high team morale. Champions strategy that serves business needs while coaching and developing deeper cross-functional team relationships. Motivates by consistently demonstrating integrity and trust - generating success beyond comfort zones while managing risk. Cross-Functional IT Leadership/Consulting for Enterprise Teams including: IT STRATEGY | PROGRAM PORTFOLIO MANAGEMENT | PROJECT MANAGEMENT | RISK MANAGEMENT | MERGERS and ACQUISITIONS | TECHNOLOGY IMPROVEMENT | BUSINESS PROCESS IMPROVEMENT | BUSINESS ANALYSIS | CHANGE MANAGEMENT | UNIFIED COMMUNICATIONS and COLLABORATION | CAPACITY PLANNING | VOICE and DATA INFRASTRUCTURE/APPLICATIONS Contact: r.walker @ minn.net 61••••••00

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