Rodney B. Suttles

About Rodney B. Suttles

Transforming Healthcare Operations Through Data, Technology, and Process ExcellenceDynamic healthcare and technology leader with a proven track record of leveraging data-driven analytics and process optimization to streamline operations and elevate patient care experiences. Skilled in leading complex projects, managing electronic medical records, and driving user-centered improvements that align with strategic organizational goals.Core Competencies:Lean Six Sigma Black Belt – Process ImprovementAdvanced Data Analytics & VisualizationAgile & Scrum Project ManagementUser & Patient Experience OptimizationStrategic Planning & Operational ExecutionCross-Functional Leadership & Stakeholder EngagementKey Achievements:Strategic Project Leadership: Directed cross-functional teams to deliver multimillion-dollar healthcare projects on time and within budget, ensuring measurable improvements in operational outcomes.Data-Driven Impact: Applied advanced analytics to inform strategic decisions, improving health outcomes and operational performance across diverse healthcare settings.Rapid Analytics Deployment: Led the end-to-end implementation of Tableau dashboards, boosting operational efficiency by 30% in under 30 days.Operational Excellence: Redesigned workflows and optimized clinical processes, increasing service delivery efficiency and patient satisfaction scores.I am passionate about driving innovation at the intersection of healthcare and technology, consistently seeking opportunities where data, strategy, and collaboration come together to deliver transformational results.

Experience

1. Director, Clinical Quality

   Covenant Community Care

   Jul 2024 — Present · Detroit, MI, US

   Extremely excited to serve my hometown of Detroit and play a key role in delivering Medical, Dental, Counseling, and Therapy services across three Federally Qualified Health Centers (FQHCs). I leverage data‑driven strategies to optimize Healthcare Effectiveness Data and Information Set (HEDIS) outcomes, guide our clinics through annual Patient‑Centered Medical Home (PCMH) certification, and uphold National Committee for Quality Assurance (NCQA) standards.

Education

• Tennessee State University

  Bachelor of Science (B.S.), Biological and Biomedical Sciences

  2006 — 2010

• Tennessee State University

  Master of Public Health (M.P.H.), Behavioral Sciences & Health/Health Care Administration/Management

  2012 — 2014

• Meharry Medical College

  Certificate of Health Sciences, Clinical Operations

  2010 — 2011

Skills

• Public Health
• Leadership
• Customer Service
• Hospitals
• Powerpoint
• Research
• Healthcare
• Community Health
• Prevention
• Microsoft Word
• Community Outreach
• Microsoft Excel
• Healthcare Management
• Microsoft Office
• Project Management
• Physician Relations
• Data Analysis
• Organized Self-Starter
• Event Planning
• Process Improvement
• Nonprofits
• Organizational Communication
• Elder Care
• Nutrition
• Social Networking
• Policy
• Organizational Development
• Biology
• Social Media Marketing
• Health Program Planning
• Marketing
• Childhood Obesity
• Public Health Education
• Home Health Agencies
• Management
• Program Development
• Team Building
• Team Management
• Team Leadership
• Cross-Functional Team Leadership