Rodney Scott
Information Systems Student at Pace University | Aspiring IT Project Manager in Business & Technology
- Role
- IT Support Technician (Educational Media Services) at Pace University
- Location
- Bronx, NY, US
- LinkedIn followers
- 500 followers
About Rodney Scott
Detail-oriented Information Systems student with hands-on IT support experience at Pace University.Proficient in troubleshooting, audiovisual system setup, and ticket management using platforms likeServiceNow and Microsoft Teams. Seeking to apply my technical expertise to drive operationalexcellence, support long-term company growth, and advance professionally in the Tech industry.
Experience
IT Support Technician (Educational Media Services)
Jan 2025 — Present
Provided frontline technical support, resolving 10+ weekly tickets in TeamDynamix to improve classroom technology uptime-Coordinated AV system setup for 20+ academic events, ensuring seamless technology delivery-Partnered with IT staff on troubleshooting, inventory management, and preventative maintenance to streamline campus operations.
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