Rodney McClure
Experienced & Seasoned, Graduate degree education, proven business leader and community servant
- Role
- Commercial and Connected Communities at AT&T
- Location
- Lexington County, SC, US
- LinkedIn followers
- 500 followers
About Rodney McClure
Dynamic leader with over 34 years of experience in a variety of competitive and fast-paced environments. Recognized for quickly learning new areas of the business, building relationships at all levels, developing employees, and using a collaborative approach to lead organizations while exceeding results. Experienced Center Director with a demonstrated history of working in the telecommunications industry. Skilled in Sales, Team Building, Contact Centers, Management, and Account Management. Strong business development professional with an MBA, focused in Management and Operations from University of South Carolina - Darla Moore School of Business. Value - Proven community volunteer servant leader and advocate for non-profits.
Experience
Commercial and Connected Communities
Mar 2015 — Present · Columbia, SC, US
Leading, developing, and motivating a sales operations team of up to 12•Forecasting sales and setting sales targets for over 150 account managers in MDU, monitoring progress against goals, and developed executing with excellence program to hold employees accountable•Coaching team members on value created and delivered to clients internal and external•Ensuring the team’s ongoing skill transformations through sales force CRM platform
Education
Darla Moore School of Business at the University of South Carolina
PMBA , Business Administration, Management, Marketing and Operations
2016 — 2020
Winthrop University
Bachelor of Business Administration (B.B.A.), Accounting
1984 — 1987
Skills
- Account Management
- Management
- Team Building
- Call Centers
- Team Leadership
- Business Process Improvement
- Technical Support
- Program Management
- Wireless Technologies
- Sales Management
- Vendor Management
- Customer Experience
- Customer Satisfaction
- Contact Centers
- Telecommunications
- Product Management
- Sales Operations
- Customer Retention
- Customer Service
- Sales
- Windows
- Strategic Planning
- Wireless
- Outlook
- Cross-Functional Team Leadership
- Process Improvement
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