Rod Merrill

Senior Director CX Operations @ Protective Asset Protection | Performance-driven, Process Improvement

Role: Senior Director of Cx Operations at Protective Asset Protection
Location: Salt Lake City, UT, US
LinkedIn followers: 500 followers

OperationsView LinkedIn profile

Experience

Senior Director of Cx Operations
Protective Asset Protection
Mar 2024 — Present · US

Education

ITT Technical Institute-Murray
Bachelor of Science (BS), Information Technology
2004 — 2005

Skills

Business Planning
Operations Management
Crm
Business Development
Software as a Service (Saas)
Project Management
Sales Operations
Customer Retention
Sales
Customer Satisfaction
Training
Testing
Program Management
Automotive
New Business Development
Business Analysis
Cloud Computing
Product Management
Cross-Functional Team Leadership
Product Marketing
B2b
Sales Process
Team Leadership
Strategic Planning
Strategy
Product Development
Vendor Management
Negotiation
Management
Team Building
Business Strategy
Business Process Improvement
Project Planning
Saas
Customer Relationship Management (Crm)
Networking
Purchasing
Process Improvement
Competitive Analysis
Start-Ups

Contact information

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Work email
•••••@protectiveassetprotection.com
Personal email
•••••@•••••.com
Direct dial
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Current company

Protective Asset Protection

Insurance · 350 employees · Founded 1962 · Chesterfield, Missouri, United States

Protective Asset Protection has been providing F&I solutions since 1962. We proudly serve thousands of dealerships in the automotive, RV, powersports and marine industries by offering innovative F&I products, training and technology. Our portfolio of vehicle protection plans, GAP coverage, limited warranties and ancillary products provide opportunities to generate revenue with products that help drive customer retention and satisfaction. Protective Asset Protection is a business segment of the financial services holding company, Protective Life Corporation, and operates through subsidiaries of that company. Founded in 1907, Protective Life Corporation (Protective) is on a mission to help more people achieve protection and security in their lives. Across its life insurance, annuity and asset protection solutions, the Company helps more than 12 million people protect what matters most. Protective’s more than 3,500 employees put people first and deliver on the Company’s promises to customers, partners, colleagues and communities – because we’re all protectors. With a long-term focus, financial stability and commitment to doing the right thing, Protective, a wholly owned subsidiary of Dai-ichi Life Holdings, Inc.(TSE:8750), has grown to over $130B in assets as of June 30, 2021.

protectiveassetprotection.com

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Experience

Senior Director of Cx Operations

Education

ITT Technical Institute-Murray

Skills

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