Roderick Lowe
Manager, ITIL Problem and Service Transition Planning & Support at Biogen
- Role
- Manager, Itil Problem and Service Transition Planning & Support at Biogen
- Location
- Raleigh-Durham-Chapel Hill, NC, US
- LinkedIn followers
- 500 followers
About Roderick Lowe
INFORMATION TECHNOLOGY PROFESSIONALPoised to contribute unique blend of end-user client relations, project-management, and exemplary customer-support skills while bringing value to your company by supporting the strategic mission and objectives.ITIL, SAFe Agilist, and Problem Management Certified Professional with 15+ years experience and proven track record in problem management, increasing productivity, quality, and end-user customer satisfaction.Creative thinker and analytical problem-solver with demonstrated ability to manage client problems and projects from planning through execution/completion under the pressure of fast-paced, time-sensitive environments.Exceptional interpersonal communicator who effectively interacts with clients and all levels of management.Decisive, energetic, focused team leader/player who leads high-performing teams through implementingchange and improvements.
Experience
Manager, Itil Problem and Service Transition Planning & Support
Aug 2019 — Present · Raleigh-Durham, NC, US
Education
Florida A&M University
Bachelor
Skills
- Cloud Computing
- Project Management
- Enterprise Software
- Management
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