Rodil Deo dela Cruz

About Rodil Deo dela Cruz

Lead infrastructure and DevOps engineer with 20+ years of experiencebuilding and operating large-scale cloud systems. Extensive hands-onexpertise with Kubernetes, multi-cloud platforms (AWS/GCP/Azure), IaC(Terraform/Puppet), CI/CD pipelines, and bare-metal provisioning athyperscale. Experienced supporting AI/ML workloads in cloud environments.Comfortable in fast-moving, high-autonomy engineering cultures.

Experience

1. Lead Devops Engineer

   Salesforce

   Jan 2011 — Present

   1) Salesforce.com, San Francisco, CA - Lead DevOps / Infrastructure Engineer August 2011 - present Production Engineering, Analytics Cloud (most recent)- Built, managed, and scaled Kubernetes services and environments across AWS, GCP, and Azure for CRM Analytics and Tableau products- Drove containerization and orchestration strategies for production-grade analytics workloads. Asset Repair Engineering SWAT / SRE - Processed hardware RMA tickets in partnership with Data Center Engineering; returned unhealthy hosts in the global fleet to service- Improved fleet reliability metrics through systematic triage workflows. Bootstrap Compute Systems Cloud - Led buildout of foundational automation services for new physical data centers worldwide- Drove adoption of public cloud (AWS, Azure, GCP) to meet Salesforce\'s global expansion and data residency requirements. Environments DCA (Data Center Automation) Cloud - Built and maintained key infrastructure services for automated delivery of compute capacity via rack orchestration and rapid provisioning. Rack Provisioning DevOps - Triaged service tickets for bare-metal CentOS rack provisioning and re-imaging automation at scale. Collaboration & Communication (cross-team, all roles)- Used Slack extensively as the primary communication and coordination platform across all Salesforce teams — including incident response channels, ChatOps-style bot integrations for deployment notifications, on-call alerting workflows, and cross-functional engineering stand-ups. Technology Operations (earlier role)- Led production deployments of Salesforce Core and Chatter applications to global data centers- Managed internal development and test environments in an agile team. Stack: CentOS/RHEL, Puppet, Docker, Kubernetes, Terraform, Python, Shell, Perl, Git, Perforce, AWS, GCP, Azure, Slack, Claude, Cursor

Education

• Trailhead by Salesforce

  Trailhead Mountaineer Rank, Salesforce.com Cloud Services

  2011

• University of the Philippines

  BS, Electrical Engineering

  1987 — 1993

Skills

• Mobile Applications
• Groovy
• Java
• Perforce
• Clearcase
• Git
• Python
• Scrum
• Rest
• Linux System Administration
• Oracle Sql
• Social Media
• Web Services
• Oracle
• Cloud Computing
• Salesforce.com
• Spring
• Social Networking
• Weblogic Administration
• Solaris
• Perl
• System Administration
• Shell Scripting
• Unix
• Agile Methodologies
• Rational