Rod MacCormack

IT Technical Service Lead, Avd and Windows 365 Cloud Pc @Suncor

Calgary, AB, CA

Overall management and support of Suncor\'s end user device management platform, including use of the following technologies - Microsoft Azure, Microsoft Endpoint Manager (Intune), Group Policy Management, Active Directory Users and Computers, Windows 10, Active Roles, Ansible, PowerShell, ServiceNow, Workday- Oversight of Operational Cost for AVD and Cloud PC environments - reducing costs by 10-20% year-over-year through utilization of native Azure toolsets, VMware Cloud Health and making adjustments accordingly- Technical specialist for Microsoft Azure Virtual Desktop (AVD) implementation project, including implementing personal and multi-session AVD workloads, implementing FSLogix profile shares, creating operational documentation- Management and support of Suncor\'s Microsoft AVD environment- Management and support of Suncor\'s Windows 365 Cloud PC environment- Contributing to operational improvements with regards to the Microsoft AVD environment, including implementation of operational and end user experience improvements- Providing mentorship and guidance to Tier 1 and 2 support teams- Designing and implementation of operational enhancements to reduce cost, management overhead and user experience- Working closely with Solution Architect on design decisions and their implementation

University of Toronto

Business Analysis, Business Analysis

Pluralsight

Implementing Cloud Services for Azure Infrastructure (70-533)

Pluralsight

Windows Azure Infrastructure as a Service (IaaS)

Saint Mary's University

Bachelor of Arts, Sociology

ITI

Post-Graduate Diploma, Applied Information Technology