Roderick Blackman
Transport Client Manager @Allied Universal
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WORK HISTORY
Transport Client Manager @Allied Universal
Nashville, TN, US
Serves as a Patient Transport Client Manager for Enterprise Healthcare Support Services by setting the direction, tone, and client-specific plan for achieving agreed-upon service levels. Focuses on hiring, development, and retention of appropriate security officers, Operations Managers, and Field Supervisors overseeing remote managed business. Communicates high service level expectations consistently to the team to ensure client and employee satisfaction and retention. Engage regularly with clients to share expertise to enhance the value of Allied Universal\'s offering. Assist in coordinating the day-to-day team effort of Operations Managers and other assigned personnel to ensure that services are delivered in a quality and cost-effective manner. Manage the delivery of services through subordinate team and fill in for the Branch Manager/ Director of Operations in their absence. Work with assigned personnel to ensure that all contractually scheduled hours are met with a minimum of unbilled overtime. Coach, counsel, and develop assigned personnel to assist with their opportunity for advancement/promotability.
EDUCATION
American Military University
B.A., Security Management
Hope International University
Graduate Certificate, Christian Leadership
City Colleges of Chicago-Harold Washington College
A.A.S., Criminal Justice
U.S. Navy Law Enforcement Academy
Criminal Justice/Law Enforcement Administration
ABOUT RODERICK BLACKMAN
Aggressive self-starter with 35 years of military/Federal government, private security experience and leadership skills. Organized team player, with problem-solving abilities and very dependable. Exceptional communicator with personal interaction at all levels. Accustomed to fast-paced environments; comfortable handling multiple short-notice assignments. Many years of Antiterrorism, Force Protection, Physical Security, Information Security, Operations Security, Industrial Security Professional, and Law Enforcement.
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