Rodeen Shaban
Clinic Service Specialist @University of Iowa Health Care
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WORK HISTORY
Clinic Service Specialist @University of Iowa Health Care
Support radiology operations by managing the intake, archiving, quality control, and retention of diagnostic images (CT, MRI, X-ray) using PACS and Epic Radiant, ensuring accuracy, compliance, and reliable image accessibility for clinical teams. •Coordinate imaging records across internal departments and external providers by processing outside images, resolving data integrity issues, and serving as a liaison between clinicians, radiology staff, and administrative teams. •Provide administrative and patient support across rotating workflows, including desk coverage and professional communication with patients and callers, while independently handling complex situations using Epic, medical terminology, and Microsoft Office.
EDUCATION
University of Iowa
Bachelor of Arts - BA, Psychology
Kirkwood Community College
Associate's degree, Legal Assistant/Paralegal
ABOUT RODEEN SHABAN
Clinic Services Specialist at University of Iowa Health Care with experience supporting clinical operations in fast-paced healthcare settings. I hold a Bachelor of Arts in Psychology from the University of Iowa (2024) and an Associate’s degree in Paralegal Studies from Kirkwood Community College. My background includes patient-facing, administrative, and service roles that require strong attention to detail, confidentiality, and clear communication. I’m comfortable managing complex workflows, rotating schedules, and supporting teams where accuracy and professionalism matter. Proficient in Microsoft Office and healthcare systems, with a strong interest in operations, compliance, and process improvement.
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