Roddy Lamond
Head of Consumer Duty @NatWest Group
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WORK HISTORY
Head of Consumer Duty @NatWest Group
Edinburgh, GB
SKILLS
ABOUT RODDY LAMOND
Roddy is the Head of Consumer Duty at NatWest Group, a leading banking and financial services provider in the UK. He has over 10 years of experience in senior Conduct roles. Roddy is an expert in ensuring compliance, ethical behaviour, and customer protection.As the Head of Consumer Duty, Roddy leads a team of professionals who provide advice, guidance, and oversight on various regulatory matters. He is passionate about delivering fair outcomes and positive experiences for millions of customers, as well as supporting the group\'s strategic objectives and values. He is also a regular speaker and thought leader on Conduct and Regulatory Risk within the UK banking industry.
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