Rod Cherkas
- Role
- Author of the Chief Customer Officer Playbook (Amazon Best Seller) at Hellocco Rod Cherkas Consulting
- Location
- San Mateo, CA, US
- LinkedIn followers
- 500 followers
About Rod Cherkas
I Help Post-Sale Leaders Scale, Drive Revenue, Transform their Teams Through AI, and…
Experience
Author of the Chief Customer Officer Playbook (Amazon Best Seller)
Hellocco Rod Cherkas Consulting
Feb 2023 — Present
The Chief Customer Officer Playbook helps CCOs and aspiring CCOs to identify, develop and master the skills they need to deliver repeatable results. You will learn from actionable tips, relevant case studies, and easy-to-follow strategies how to accelerate your career and deliver strong business results. Buy it now on Amazon at https://bit.ly/TheCCOPlaybook
Education
Duke University
BA, Economics/Political Science
Stanford University Graduate School of Business
MBA
1994 — 1996
Skills
- Business Process Design
- Global Management
- Saas
- Customer Retention
- Customer Success
- Technical Support
- Expense Management
- Customer Self Service
- Social Support
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