Rod Rowan
Acquisitions - Integrations - Product Management - Management - Billing Operations - CRM and Partnership Oversight - Catalogue / Billing System - Regulatory Compliance - Project Management - IT Systems Management
- Role
- Director, Billing Bss Reporting at Omni Fiber
- Location
- Daytona Beach, FL, US
- LinkedIn followers
- 500 followers
About Rod Rowan
Hi, I’m Rod! I am a master of Information Services where I have extensive experience directing all IT operations, programs, and projects. I spearheaded the integration of systems from various acquisitions flawlessly, bringing in new customers and software systems without a single service drop. I maintain considerable experience in the telecommunication industry with an equally expansive knowledge-base for all avenues of hardware, software, and web management. I leverage my ability to build close working relationships and partnerships to facilitate smooth operations as well as satisfaction among staff, clients, and customers! Core Competency Highlights Project and Program Management IT Development & Management Product Development Expertise Acquisitions & Integrations Advanced Billing Operations Staff Recruitment & Development Catalogue/Billing System ExpertKey Achievements Spearheaded $10B acquisition of Verizon’s broadband, video, and landline business segments, integrating all data & customers into Frontier billing systems, ensuring bills were converted without disruption to customers. Sucessful launch of day one for Sterling 7, Sigma Catalog, Pega Order Entry, and FrAPI for Partners and on-line ordering. If you are ready to pull the weeds that are choking your IT/IS operations, send me a private message today or contact me at 58••••••30.
Experience
Director, Billing Bss Reporting
Jan 2023 — Present · Daytona Beach, FL, US
Education
Florida Metropolitan University
Bachelor of Applied Science - BASc, Computer Science
Skills
- Software Project Management
- Vendor Management
- Voip
- Dsl
- Program Management
- Broadband
- Software Development Life Cycle (Sdlc)
- Project Management
- Telephony
- Cross-Functional Team Leadership
- Product Marketing
- Mpls
- Business Process Improvement
- Managed Services
- Integration
- Process Improvement
- Wireless
- Strategic Planning
- Product Management
- Customer Service
- Ethernet
- T1
- Telecommunications
- Call Centers
- Ip
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