Rocki Ramos

About Rocki Ramos

I work for an Engineering firm that specializes in providing residential and commercial…

Experience

1. Executive Assistant

   Destefano Engineering Group

   Jan 2020 — Present · FL, US

   Duties:Project Coordination: Assist engineers and project managers with scheduling, meeting prep, documentation, and permit submittals for residential and commercial projects.Document Management: Prepare, organize, and process engineering reports, milestone inspections (Phase 1 & 2), proposals, contracts, and client communications.Client & Contractor Communication: Serve as the key point of contact between engineers, clients (HOAs, property managers, contractors), and municipalities.Permitting & Compliance Support: Coordinate with local building departments to ensure submittals are compliant with Florida Building Code, including digital filing and follow-ups.Calendar & Email Management: Manage high-volume email traffic and scheduling for engineers and leadership, prioritizing urgent tasks and coordinating site visits.Invoicing & Accounting Support: Track billable hours, prepare invoices, and liaise with the accounting team to ensure accurate and timely billing.Marketing & Social Media: Create branded content, manage LinkedIn and other platforms, and coordinate outreach with property managers and prospective clients.HR & Office Admin: Assist with onboarding new hires, maintaining employee records, ordering supplies, and keeping day-to-day operations running smoothly.Key Successes:Streamlined Permit SubmittalsExpanded Client Base: Played a vital role in securing repeat business and new referrals by ensuring fast, professional communication and documentation accuracy.Improved Operational EfficiencyProject Milestone TrackingMarketing Growth

Education

• University of Central Florida

  Bachelor of Applied Science - BASc