Rocío Sil
Travel Consultant @Wingbuddy
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WORK HISTORY
Travel Consultant @Wingbuddy
Montreal, QC, CA
Wingbuddy is a leading tour operator and online travel agency specializing in providing hassle-free travel experiences. We are passionate about inspiring North Americans to maximize their travel experiences with our turnkey packages to worldwide destinations. Whether it is one of our Freedom Packages, Organized Tour Packages, or all-inclusive Cruise Packages, our goal is to inspire North Americans to travel better, and more often, through an easy \"one-booking process\". We aim to offer impeccable customer service to our direct clients and our partners’ customers while maintaining loyalty from travelers along the way. Internally, our goal is to provide a rewarding work environment for our employees, while developing technologies and processes to help optimize our overall operations.
EDUCATION
University of Havana
Licenciatura, Phylosophy
Collège April-Fortier, the travel school
Attestation d’Études Collégiales (AEC), Travel and Tourism
School of Foreigns Languages
Bachelor in Arts (B.A.) French Language, Translation
SKILLS
ABOUT ROCÍO SIL
With over 10 years of experience in travel, sales, and communication, I specialize in helping clients navigate options, make confident decisions, and enjoy a smooth and informed booking experience. At Wingbuddy, I guide customers through our curated travel offers by understanding their preferences and providing tailored advice on destinations, packages, and logistics—making their travel planning simple, stress-free, and enjoyable.My background also includes managing digital communication and marketing projects, leading content and social media teams, and coordinating cross-functional efforts to enhance brand visibility and customer engagement. I bring strong project management, interpersonal, and multilingual communication skills to every role I take on.In addition, I’ve expanded my professional scope by working part-time as a Financial Security Advisor, deepening my ability to listen, assess client needs, and deliver clear, actionable guidance.Fluent in Spanish, French, and English, I am passionate about connecting with people, solving problems, and delivering meaningful solutions—whether in travel, communication, or financial well-being.
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