Rochelle Ramos
Senior Director of Enterprise Learning & Development I Leadership Coach I Talent, Learning & Organization Development Leader I Talent Strategy I Organization Effectiveness I Learning I Workforce Planning I Performance
- Role
- Senior Director (SVP) of Enterprise Learning & Development at First Citizens Bank
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Rochelle Ramos
Strategic talent, learning & OD leader and change agent with 20+ years creating meaningful, engaged, high-performing places to work. Systems-thinking approach to connecting people strategy and career opportunities to values, goals and business strategies for sustainable organizations and retention. An intentional developer of talent, builder of diverse talent pipelines and passion for coaching others to meet individual goals and creating an environment and infrastructure where they can thrive.Unique experience leading strategy and enablement within human resources, talent, marketing and sales helps bridge business strategy with human capital strategy and process effectiveness. Leader of multiple organization transformations with positive outcomes for the business and employees.Collaborative advisor, consultant and business partner with experience leading teams of managers and individual contributors to lead with curiosity, build relationships, understand our talent and their work, improve performance, continuously build skills and stay updated on domain research to move organizations forward.Areas of proficiency and experience include:• Talent Strategy, Development and Management• Performance Management (goal setting, coaching, feedback, calibration, succession planning)• Career Infrastructure and Development• Organization Development, Design, Effectiveness• Storytelling with data (business cases, root cause analysis, influencing outcomes)• Learning & Development• Leadership Development• Executive Coaching (Leadership, Career, Manager, Change)• Change Leadership• Competency, Capability and Skill Needs Assessment• Internal & External Consulting• Business Model Transformation• Marketing Strategy• Sales Strategy, Enablement, Performance and Operations • Project Management
Experience
Senior Director (SVP) of Enterprise Learning & Development
Jan 2025 — Present
Head of Enterprise Learning & Development. Responsible for the strategic direction, learning culture and execution of enterprise-wide learning of First Citizens Bank, a top 20 U.S. financial institution, and our employees
Education
Queens University of Charlotte
Certificate of Executive Coaching
Queens University of Charlotte
Master of Science - MS, Organization Development
Clemson University
Bachelor of Science (B.S.), Graphic Communications; Business Administration
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