Rochelle Ellend

Sr Business Analyst Pc Lifecycle, Procurement and Data Analysis @Amgen

1 Amgen Center Drive, CA

Managed financial accounting, forecasting, planning and implementation for PC and Peripheral lifecycles working within existing budgets and seeking opportunities for budget optimization • Coordinated global PC deployment and tracking activities with local sites, International PC delegates and core team • Translated client needs and expectations into service model, identified gaps, remediated and educated as appropriate • Daily management of PC hardware logistics including vendor management of Managed Services provider supporting hardware standards, new product tests and evaluations • Coordination and oversight of Amgen’s PC lifecycle SME’s • Coordinated tracking and forecasting PC hardware needs with vendors for new hires, refreshes and break-fix/repairs • Implemented improved end-to-end inventory tracking processes with EUS for incoming hardware orders, shipments to sites globally, deployments for break-fix, quarantines, and special orders • Developed and implemented monthly reporting structure and PC Lifecycle including usage, trending, process and policy gaps, current, forecasted and total spend • Worked with Desktop Management team to investigate and implement transformational process improvements around hardware procurement, provisioning, imaging and Lifecycle management practices

State University of Binghamton

B.A.