Rocco Devito
Customer Relationship Manager at King County Metro Transit
- Role
- Customer Relationship Manager at King County Metro Transit
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Rocco Devito
I\'m an experienced customer service and operations manager with a demonstrated history of…
Experience
Customer Relationship Manager
Feb 2019 — Present · Seattle, WA, US
Maintain and grow relationships with over 35 large businesses and institutions to help them manage their transportation benefits programs and get the most out of their investments in transit - Created, launched, and manage a pilot for a brand new ORCA Passport product covering residents of multifamily housing- Train and support employee transportation coordinators (ETCs) to increase transit usage through regular meetings, transportation events, and educational opportunities- Advise other transit agencies regionally and nationally on creating and improving their business programs- Revived and ran an annual regional Bike Summit with several partner organizations to educate ETCs on encouraging bike commuting to their workplaces- Managed the Commute Trip Reduction programs for multiple jurisdictions in King County helping them meet their requirements under State law and regulations
Education
University of Vermont
MPA, Public Administration
2010 — 2012
State University of New York College of Environmental Science and Forestry
BS, Conservation Biology
2003 — 2007
Skills
- Environmental Education
- Public Speaking
- Community Outreach
- Community Development
- Program Evaluation
- Strategic Planning
- Logistics
- Volunteer Management
- Teaching
- Curriculum Design
- Capacity Building
- Program Management
- International Development
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