Robert Yorke
Director Client Management @Seh Computer Systems Inc
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WORK HISTORY
Director Client Management @Seh Computer Systems Inc
EDUCATION
University of Toronto
Agile Project Management
Conestoga College
Business Administration - Marketing Diploma, Marketing
The George Washington University School of Business
Master's Certificate - Information Technology Project Management, Information Technology Project Management
Lambton College
Information Technology Professional - MCSE, Information Technology
SKILLS
ABOUT ROBERT YORKE
At the heart of every delivery, is a customer expectation. Partnering with our customers and understanding their expectations on an ongoing basis and motivating a team to exceed that expectation through delivery and transition to steady state support are the keys to successful delivery.For more than 15 years, this is what I have been doing.Listening.to our customers needs and expectationsPainting the Picture.to confirm expectations, and provide a common Vision for all involvedPlanning the Work.to ensure understanding and teamwork across the many involved groupsWorking the Plan.to ensure that progress can be recognized and celebratedManaging the Change.in expectations, in production capability, in the technical architectureImplementing the Solution.iterative, phased, big-bangMonitoring the Results.to ensure that what was delivered was of value to the client.and demonstrate the achievements.and to ensure Continuous Improvement occursCelebrating the Success.everyone has worked hard and deserve to be acknowledgedMy Particular strengths include-Systems Integration and Project Management -Information Technology Management and Operations -Strategic Business Planning & Execution -Leadership, Coaching, Mentoring & Vision -Team Building & Employee Engagement -Services Architecture & Systems Development
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