Robyn Palmore-Amos

Making Homeownership & Investing Possible Without the Confusion | Mortgage + Real Estate | Specializing in First-Time Buyers & DSCR Loans

Role
Sales & Customer Success Manager, Team Leader at eXp Realty
Location
Atlanta, GA, US
LinkedIn followers
500 followers

About Robyn Palmore-Amos

I help first-time homebuyers and real estate investors navigate the journey from “just…

Experience

  1. Sales & Customer Success Manager, Team Leader

    eXp Realty

    Jan 2019 — Present · Atlanta, GA, US

    Develop and implement customer service protocols to enhance client satisfaction and retention.• Create and refine processes to proactively address and mitigate potential issues, contributing to the team\'s top 5% national performance ranking.• Coordinate with various departments to align on priorities, functions, and shared objectives, ensuring cohesive company-wide strategies.• Oversee budget allocation for labor, capital assets, inventory, and technology, ensuring cost-effective resource management while addressing customer inquiries to clarify project requirements and streamline internal operations.

Education

  • Georgia State University - J. Mack Robinson College of Business

    B.B.A, Marketing

    1999 — 2002

  • Redan High School

    High School Diploma

    1994 — 1998

  • CourseCareers

    Certificate, Tech Sales

  • Southern New Hampshire University

    Bachelor's degree, Software Development

    2015 — 2016

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Robyn Palmore-Amos — Sales & Customer Success Manager, Team Leader at eXp Realty in Atlanta, GA, US | Unifers