Robyn Roberts

Owner, Coolestmommy.com

Role: Customer Care at Fat Brain Toys
Location: Omaha, NE, US
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

Experience

Customer Care
Fat Brain Toys
Dec 2010 — Present · Omaha, NE, US

Education

University of Northern Colorado
BA, Theatre
1987 — 1991

Skills

Teaching
Entrepreneurship
Public Speaking
Publishing
Event Planning
Newsletters
Microsoft Word
Team Leadership
Microsoft Office
Sales
Email Marketing
Social Media
Copy Editing
Marketing
Volunteer Management
Training
Customer Service
Social Networking
Online Marketing
Editing
Marketing Communications
Facebook
Small Business
Strategic Planning
Event Management
Blogging
System Administration
Coaching
Leadership
Grant Writing
Nonprofits
Budgets
Creative Writing
Community Outreach
Copywriting
Social Media Marketing
Staff Development
Powerpoint
Microsoft Excel
Fundraising

Contact information

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Work email
•••••@fatbraintoys.com
Personal email
•••••@•••••.com
Direct dial
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Current company

Fat Brain Toys

Retail · 84 employees · Founded 2002 · Elkhorn, Nebraska, United States

Like many categories, the toy industry is comprised of companies big and small. Neither large nor small, we like to think of ourselves as \"The Little Engine That Could\". Begun as a literal garage start-up 14 years ago, Fat Brain Toys has boldly put itself \"in front of the great heavy trains\" in the toy industry, finding success by offering quality toys, innovative design, and what many customers have called \"shocking\" customer service. Our mission? To demonstrate to the American consumer that there is an \"alternate universe\" of toys available to them. With the decline of the local independent toy store, toy selection has become dramatically limited to only those products found on the shelves of the local big box retailer (think disposable-character-driven-plastic-violent-battery-operated toys). In contrast, Fat Brain Toys promotes design-centric toys and games that educate AND entertain. Fat Brain Toys is comprised of four distinct sales channels, each working in concert to bring back better toys & games to the American household- Online Retail - Brick & Mortar Retail - Direct Mail Catalog - Wholesale But more than anything, we are still a small, family owned and operated business that takes great pride in our ability to offer exceptional service to each and every customer. We appreciate your interest in Fat Brain Toys!

fatbraintoys.com

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Experience

Customer Care

Education

University of Northern Colorado

Skills

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