Robyn Boler
Senior Experience Designer at Salesforce
- Role
- Senior User Experience Designer at Salesforce
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Robyn Boler
Designer | Problem Solver | Research Enthusiast I love tackling challenges…
Experience
Senior User Experience Designer
Sep 2022 — Present · US
Collaborated with Health & Life Sciences and Financial Services clients to develop scalable solutionsutilizing Salesforce products like Experience Cloud, Service Cloud, Sales Cloud, and more.• Led end-to-end design processes by conducting research, workshops, and creating personas, journeymaps, wireframes, and prototypes to meet business and user needs.• Worked with multidisciplinary teams to customize solutions for clients using a mix of custom andout-of-the-box features, ensuring alignment with client objectives.• Optimized experiences in industries including wealth management, insurance, telecommunications,and auto retail through experience design and optimization efforts.• Ensured accessibility and usability compliance of solutions adhering to Salesforce standards andindustry best practices.• Delivered design strategies and recommendations to stakeholders, validating concepts through usertesting and explaining the rationale behind decisions.• Managed evolving requirements, fostered strong client and team relationships, and drove innovationfor successful project outcomes.
Education
Indiana University Bloomington
Master of Science (M.S.)
2012 — 2014
Elizabeth City State University
Bachelor of Science (B.S.)
2008 — 2012
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