Robyn Barham
Training Store Director @SEPHORA
Signup · Get unlimited contacts
WORK HISTORY
Training Store Director @SEPHORA
Oversight of store, people, client and services-Train and inspire our new store leaders. Help set them up for success to take over their own store Key accomplishments-Training store director (2021-current)-Managed and facilitated multiple new store openings-Drove double digit sales comps year over year-2017 Sephora District values award winner-2018 Sephora Best district performance winner
SKILLS
ABOUT ROBYN BARHAM
I\'m currently hiring for The Team Lead, Client Experience You\'ll be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or a combination of these areas. An Assistant Manager, Client Experience is responsible for ensuring that all members of their team execute Sephora’s selling model and provide outstanding client service so that the store achieves and exceeds company objectives.Client Experience. Ensure all on-stage cast properly execute Sephora’s selling model. Support the timely response to all client feedback per department. Partner with their direct manager to action client-related issues/feedback tool the client service hotline or through direct feedback from clients.Embracing Innovation. Support all World selling cast being properly trained in all Client Interactive Technology.Event Management. Support in-store events as needed ensuring that these events help the store achieve its goals as well as client needs.Performance Assessment & Development. Be aware of and coach to any performance management situations within the assigned area of the store. Ensure timely feedback for improvement is delivered and followed up on as necessary. Participate in regular check-ins with direct reports.Entrepreneurial Spirit. Demonstrate a strong understanding of the store’s sales performance and business opportunities.We’d love to hear from you if…You have 1-3 years’ experience in a similar role at a similar volume store ($7-$10M and a team of approx. 30 Beauty advisors)You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner.You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.Must have open availability, including evenings and weekends Excellent client serviceAbility to problem solveWhile at Sephora, you’ll enjoy…The people. You will be surrounded by the best talent in the industry – people you can be proud to work with.The perks. Think you’ve tried it all? Just wait until you work at Sephora! Enjoy the discounts, gratis & exclusive brand events.The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.